FAQ- Frequently Asked Questions

What is Unitec Gadgets?
We all enjoy a good bargain! Unitec Gadgets is a popular website offering the best daily deals in Sri Lanka for you to enjoy, just a click away!

Unitec Gadgets, offers our customers the finest quality goods and unbelievable experiences at awesome discounted rates!


How do I become a member at Unitec Gadgets?
Sign up now by entering your email and Details by Creating an Account. We will keep you posted with what’s new via email notification about the wonderful daily deals on offer!


How do I buy from Unitec Gadgets?
It is as simple as ABC, all you need to do is

1) Add a item to your Cart

2) Press "Proceed to Checkout" and Enter your Details

3) Select your Shipping Method

4) Select your Payment Method

5) Done. You have Successfully purchased an item!

If you require further assistance or if an error occurs then you can always call one of our customer service representatives on 0713830854.


How do I claim special offers by Unitec Gadgets?

- Go to Checkout Page

- Enter your Details

- You will be shown the total amount to be paid. Confirm by clicking the button and accept the Terms and conditions.

- Enter the Special offer Code.

- Enter required information and confirm.

- You will receive a confirmation SMS from Unitec Gadgets.


Is Unitec Gadgets a safe web site to use my credit card on?
Payment is done directly via highly secure payment gateways. Under no circumstances will we store your credit card information on our system.


How will you use my email address?
We will not spam your email with useless information or third party emails. We will be sending emails on following occasions;

- Notifying you of our great daily deals
- Notifications about the goods and services you bought.
- From time to time we will be asking for your feedback to enhance the quality of our services.
- If you have any complaints or questions we will communicate with you via email.


Do you accept cash payments?
Yes, we do accept cash payments at our store (No.126, Subhadrarama Road, Nugegoda) or Cash on Delivery COD


Will I be able to return my Product?
Yes, you can return it within 7 days of Purchase. Item should be in it's Original Packaging/condition and should be Unused. The item can be returned only if there is a fault in the product. Item cannot be returned if it is Damaged/Modified or is Faulty due to Human error.


Will the money be refunded if the item is Returned/Sold out?
Yes. If your item is returned or if the item is sold out, we will refund your money in full without any questions asked.


What do I do if I don’t get an email?
Sometimes our emails are blocked or filtered and even our email servers get tired occasionally! Please contact us and we will fix it up


The Store won’t redeem my coupon and it has not expired.
If you have trouble redeeming your coupon, contact us and we will help you sort it out.


If a certain amount from the voucher is not redeemed can I use it again?
Most of the time you won’t be able to redeem the amount left from the voucher.

 

Where is Unitec Gadgets Store located?

Unitec Gagdets - Nugegoda

Address: 126, Subhadrarama Road, Nugegoda
Tel: +94 713830854
Email: sales@unitecgadgets.com